Our Staff

Katrina McSpadden, BC-HIS

Katrina McSpadden, BC-HIS

Board Certified in Hearing Instrument Sciences

I have been in the hearing industry for 12 years. I am board certified in Hearing Instrument Sciences. I have a passion for helping people and changing their lives and have done so in many capacities. I possess the knowledge, skill and experience to educate those with hearing loss, and their loved ones to be able to participate in, and live life to the fullest despite their hearing loss. I aspire to help as many hearing-impaired individuals as possible.

Hearing loss as been attributed to several other health disorders including but not limited to; dementia and other cognitive disorders such as depression, diabetes, stroke and heart disease. Today, 14.6 million people in the USA live with an untreated, disabling hearing loss. It is my goal to help change these numbers to provide all around wellness to those with hearing loss.

Outside of helping people with hearing loss, I enjoy spending time with my family, listening to music, reading, playing chess, outdoor activities, and traveling. I have been blessed with 3 wonderful children: 2 boys and 1 girl.

Exanna Gerald, PSC

Exanna Gerald, PSC

Patient Services Coordinator

Exanna Gerald is a Patient Service Coordinator. Exanna is originally from Hattiesburg, Mississippi and moved to Alexandria, Alabama in 2006. She graduated from the University of Southern Mississippi, and started working at Pattillo Balance and Hearing Center in 2021. Exanna began working in the hearing industry in 2020 and was drawn to the profession because of her desire to help others connect with the world around them in a more positive way.

What she loves most about saving hearing lives is that she is able to witness the transformation of people’s lives as they rediscover a world of communication they have been missing. Exanna strives to provide the best quality care in her everyday work with patients.

Outside of saving hearing lives, she loves to travel, hike canyons, capture waterfall pictures through photography, and care for her feline fur babies.

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Customer Reviews

Professional service. Did my test, and received my results. Now waiting for insurance evaluation.

Meindert Dijkhuis, on Google

I didn't realize that I had severe hearing loss. Hearing aids are doing great so far. Thanks Update they adjusted background noise in crowded room, but could not do any thing for wind noise They did great job. Thanks

Ronald Parker, on Google

It was good,they were friendly. One thing i thought i was suppose to get a hearing test

Ann Holsonback, on Google

A wonderful experience! Everyone was so kind & welcoming. Very professional staff, taking time to be sure every need was met & answering any questions. Very relaxed environment!

Gayal, on Google

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